| dc.description.abstract | Procurement has been proved to be one of the most strategic units for various organizations.
Applying it properly can help to cut down costs to improve the profitability of these firms. The
study sought to establish the effect of e-procurement on the operational performance of
pharmaceutical manufacturing firms in Kenya. The research was conducted using a descriptive
cross-sectional survey approach. Due to the small number of pharmaceutical manufacturers in
Kenya, a census was conducted since the population is relatively small. The research relied on
primary data with the use of a questionnaire to collect data. The survey included both open-answer
and non-answer-answer questions that elicit specific answers for qualitative and quantitative
analysis. Quantitative data on e-procurement collected from the population was coded using the
numerical scale used by respondents when answering questionnaire questions. This allowed us to
transform the data into a quantitative format and apply a quantitative approach. In the analysis,
descriptive metrics such as central tendency and dispersion were used. To assess the link between
the independent factors and the dependent variable, the data was put to a multi-linear regression
equation model. The study established that that electronic sourcing (β=1.026, p<0.05), electronic
tendering (β=.416, p<0.05) and electronic payment (β=.205, p<0.05) were all significant as far as
operational performance of the pharmaceutical firms was concerned. The study concludes that e procurement significantly predicts operational performance. The study recommends that
procurement managers working in the pharmaceutical manufacturing firms in Kenya should
enhance the existing e-sourcing platforms to improve on operational performance. An
improvement on e-tendering among pharmaceutical manufacturing firms in Kenya is also required
in order to enhance operational performance. The procurement managers of the pharmaceutical
manufacturing firms in Kenya should partner with electronic payment platforms like Pesapal to
support e-payment. | en_US |
