Effect Of Workforce Diversity On Employee Performance In Parastatals In Nairobi County

Abstract

Competitive institutions strive to offer consumers high-quality service in a constantly changing environment marked by diverse changes and transformation. When it affects an organization's overall performance, high employee performance becomes a crucial problem. The hands and hearts of healthcare continue to be those working in the field. Modern enterprises' intrinsic need for a more diverse workforce has raised serious questions about how to manage it. Yet, a number of study gaps compromise the works on employee performance and diversity in the work force. The research aimed to investigate how employee performance at Nairobi, parastatals is impacted by workforce diversity. Evaluation of the impact of gender, ethnicity, age, and educational diversity on employee performance at parastatals in Nairobi, Kenya, is one of the particular goals. Equity Theory, Multiculturalism Theory, and Symbolic Interactionist Theory all will provide support for the study. The staffs in human resource of the registered parastatals in Nairobi, Kenya, served as the study's population in a descriptive research design. The study's respondents (sample) was the staff working in human resource department in senior position. The study used primary information that was gathered through the use of a questionnaire. Using descriptive and regression techniques, the study's data was examined with the use of SPSS version 25. In this study, a variety of ethical standards and norms were observed. After data analysis the study found out that education diversity approach had a significant positive impact on the employees’ performance of parastatals in Nairobi County. The study also found out that age diversity had a significant impact on employee performance in the parastatals. Ethnicity diversity had positive but insignificant relationship on employee performance of Nairobi County parastatals. Gender diversity had positive but insignificant relationship on employee performance of Nairobi County parastatals. The study therefore recommended that there is a high need for the parastatals to embrace educational diversity at all cost in order to have a smooth flow of operationalization at workplace. There is the need for the human resource department to ensure that every staff employed in the organization is not from same ethnic group so that their diversity can lead to overall performance of individual as well as that of the organization. The organization management should ensure that the employees based on their gender are in accordance to the stipulations of the constitution