Challenges Affecting Implementation Of Performance Management Systems In Public Schools, Kamukunji Sub County Of Nairobi County
Abstract
Performance management systems encompass the various tools and approaches that organizations
utilize to evaluate and improve the performance of their managers and employees. In particular,
operation managers hold responsibility for overseeing the performance of their subordinates as
they serve as their direct supervisors. However, it is important to note that each organization has
its unique approach in determining how their performance management system will operate and
function. TSCs have set guidelines for evaluating teachers’ performance in Kenya. Despite the
TSC's best efforts, it is still being determined whether the set guidelines for evaluating teachers'
performance at Kenya's public primary and secondary schools in Kamukunji Sub County are
practical. The present study was keen to establish the challenges facing successful implementation
of performance management system in Kenya public school, Kamukunji Sub County. The specific
objectives of the study included determination of the influence of leadership commitment on
implementation of performance management system, to determine the influence of performance
management system design and to establish the influence of employees’ attitudes on performance
management system implementation in Kenya public school, Kamukunji Sub County. This study
was guided by the Goal Setting Theory, Contingency Theory of Project Management and Self Efficacy Theory. The research implemented descriptive study design. The study targeted
population was made of the 320 teachers and non-teaching staffs. This study made use of stratified
sampling method. Determination of the sample size was achieved through application of Taro
Yamane’s formula that has an assumption of error value of 0.05. The study therefore had a sample
size made up of 178 respondents obtained using a factor of 0.556 of the target population. In
achieving primary data, the researcher will make use of a structured questionnaire. The survey
study questions were presented on a Likert scale where the respondents found it easy to indicate
their level of agreement and disagreement with the respective questions. The study will obtain both
qualitative and quantitative data. Analysis of the quantitative data was done through descriptive
statistics. Descriptive statistics played a crucial role in summarizing the study variables, providing
an overview of their characteristics. The quantitative data collected through the survey were
presented using measures such as mean averages, frequencies, and percentages. In addition,
Statistical Package for Social Sciences (SPSS), version 25, was utilized for data analysis. The
qualitative data, on the other hand, was analyzed using content analysis techniques. The study
findings were presented in the form of percentages and tables, allowing for a clear and concise
representation of the results. The study determined that the nature of the management system
design has a substantial impact on this implementation process. Specifically, a well-structured and
thoughtfully designed system is more likely to facilitate the effective adoption of performance
management practices. Additionally, the study highlighted several challenges related to employee
attitudes that can hinder the effective implementation of performance management systems. These
challenges include the level of employees' commitment to their schools, their job satisfaction, and
their degree of involvement in organizational activities. The study concluded that leadership
commitment is a crucial factor that significantly influences the successful implementation of
performance management systems in public schools. It was also concluded by the research that
educational leaders in Kamukunji Sub County must prioritize and enhance their commitment to
the implementation of performance management systems. A well-structured and carefully thought out system design sets a solid foundation for the successful incorporation of performance
management practices within educational institutions.