Effect of performance appraisal on employees’ performance in Barclays bank of Kenya

Abstract

Performance appraisal is the periodic evaluation of an employee’s performance measured against the job’s stated or presumed requirements. Performance appraisal has been linked to employee motivation and effectiveness in service delivery. The purpose of this study was to determine the effect of performance appraisal on the employees’ performance in Barclays Bank of Kenya. The objectives of the study were; to determine the effect of job satisfaction on employee’s performance, find out the effect of employee motivation on employee’s performance and to identify the effects of career progression on employee’s performance. The study adopted a descriptive study in which it targeted all the 479 staff from 51 branches. The study sampled 144 respondents. The study used self administered questionnaires to collect data. The data was then analyzed using descriptive statistics such as mean, mode and percentages.