| dc.description.abstract | This study examined the factors influencing performance of commercial banks in Kenya. Primarily, the research aimed at finding out the influence of cost management system, risk management system and financial technology on overall performance of commercial banks in Kenya. This study used secondary data as the main source of information. The data was gathered from the Central Bank of Kenya financial reports, Kenya Bankers Association journals, and published annual accounts of commercial banks between 2013 and 2016. STATA was used to analyze the collected data. The findings was tabulated using frequency tables, figures and charts to portray how the three factors influenced the overall performance of commercial banks in Kenya. The profit-maximization theory was used to explain cost management; contingency theory for risk management; and agency theory for financial technology. The study was justified by the fact that it contributed to the knowledge of organizational performance by examining factors that were crucial in achieving efficient access to the financial system, financial deepening, economic convergence: all of which influenced the performance of commercial banks. | en_US |
