| dc.description.abstract | Teleworking as a concept, or at least some form of it, has been adopted in many places. It is a
concept that many organisations are using to help improve working conditions for their staff
(work-life balance) and with the hope that it will have significant ripple down effect on
productivity and efficiency. This research examines the factors that influence adoption of
telework. Most research has focused on the private sector and therefore very little information
is information that directly affects the public sector in Africa is available. These factors are
put into context of the public sector and used to develop a decision tree model for telework
adoption in the public sector in Kenya. Primary Data was collected through semi-structured
interviews and the target population was telework eligible employees of Kenya Revenue
Authority, and across private companies in Kenya that have adopted or intend to adopt
teleworking. Complimentary data came from extensive literature review and subject matter
expert opinions. The data was then subjected to WEKA and a decision tree model generated
which was validated and tested for accuracy. The results of this research shows that the
factors that influence the adoption of telework can be viewed in four categories namely, task
factors (where the type of task of job description is a determinant), organisational factors
(where the organisation decides to adopt telework), individual factors (where individuals
telework if given the opportunity) and technological factors (where there is telework enabling
technology). The results also show that J48 decision tree models are ideal for telework
adoption, based on their accuracy. This study is expected to be valuable to public sector
policy makers in helping them analyse their resources and make informed decisions on the
telework adoption. It will also form a basis for further research on not just telework adoption
in the public sector but also adoption of other emerging technologies. | en_US |
