A Model To Predict Occurrence Of Flaws In Critical Kenyan Government Information Systems

Abstract

The aim of this study was develop a model that predicts the occurrence of flaws in critical Kenyan Government information systems. This owes to the frequent information leaks in the critical information systems deployed at various government departments. Through the investigation of factors that influence the occurrence of flaws in information systems implemented in ministries, they contributed in the development of this model for purposes of envisaging these flaws before the system is implemented. Structured questionnaires were administered to users of systems in the sampled ministries which are immigration, Ministry of Foreign Affairs (MFA), Kenya National Registration Bureau (KNRB), Treasury and KRA. Face to face interviews were conducted to the ICT managers in the respective government departments. The study, provides an understanding on factors that influence the occurrence of flaws in Kenyan government critical Information systems. The knowledge collected through analysis of emerging patterns from the data has assisted in developing a model that predicts the occurrence of flaws in Kenyan government critical information systems. New insights were brought forth as some of the issues that contribute to the occurrence of a flaw and recommendations have been given on how to take care of the factors in chapter 5. This Knowledge yielded to a model that any new system or a system already in use can be subjected to help predict occurrence of flaws during its usage.