Effects of performance appraisal system on employees performance of national police service Kenya.

Abstract

Performance appraisal is a review and discussion of an employee performance of assigned duties and responsibilities. A good appraisal system is so fundamental to the management of people in any organization. The general objective of this study was to analyze effects of performance appraisal system on employee’s performance of national police service Kenya. The study was guided by the following specific objectives: To assess the effects of appraisal techniques on employee’s performance at National Police Service; to determine the effects of performance feedback on employee’s performance at National Police Service; to establish the effect of employee’s attitude on employee’s performance at National Police Service and to analyse the effects of top management support on employee’s performance at National Police Service. This study was underpinned on four theories which includes; Justice Theory, Equity Theory Goal Setting Theory and Expectancy Theory. The study employed a descriptive survey research design. The study location was Nairobi Central Business District. The study focused on the four police stations located in CBD. These included Central police station, Kamukunji police station, Parliament police station and KICC police station. The total population of the four police stations as per the Human Resource, Police Service Commission (2018) is 862. From the above population of 862 respondents the study picked 20% of the entire population. Thus, the study sample sampled 172 respondents. In this study, a questionnaire was used. Data collected was coded to enable the responses to be grouped into various categories. Analysis was done quantitatively and qualitatively by use of descriptive statistics.